F.A.Q.
How much do your cakes cost?
Custom cakes pricing varies depending on the design and the amount of servings needed. Pricing may increase depending on the design complexity.
Butter Cream Designs - Start at $6 per serving
Fondant Designs - Start at $8 per serving
3-D or Sculptured/Carved Designs - Start at $10 per serving
Your cakes LOOK great, but do they taste great too?
Our cakes are made using only high quality ingredients including real butter, milk, flour, sugar, eggs and fresh fruit. No frozen stuff here! So, YES... They do taste as great as they look!
Do you sell sheet cakes, ready-made cakes or “basic”/simple cakes?
Sheet cakes are ONLY offered with a custom cake order. No, we do not offer “basic” cakes. We work closely with you to make sure each “show stopping” cake is unique and reflects the recipient’s personality and sense of style. We create custom “centerpiece” cakes. Not basic cakes.
What is the minimum servings?
(20) Servings
Delivery
Do you deliver?
Yes, we deliver within 40-50 miles of our bakery (we service DFW and the surrounding area of DFW).
*Minimum order for delivery is $100. Price of delivery is based on location.
Do you ship your cakes?
Unfortunately, we do NOT ship cakes. We DO, however ship our CAKE IN A JAR, cake push-ups, cupcakes and cookies!
Tastings and Ordering
How much are cake tastings, and what do they entail?
We charge $25 per couple for tastings, but when you book your order with us, the $25 gets applied toward your order. We recommend that you bring in any pictures, invitations, etc., that may help us come up with something perfect for your event. You can choose 3-4 flavors for your tasting, and we also send you home with some cupcakes for your friends & family to help you decide on flavors. A minimum order of $350 is required for a cake tasting.
How can I order a cake, cupcakes or cookies?
You can call us, or use our inquiry form. We recommend you send us over ALL the details of your event on our Order Inquiry page (date, time, theme, colors, flavors, amount of servings needed, etc.) We will review your submission and get back to you with a quote within 48 hours. For faster service, give us a call (469) 340-CAKE (2253). Remember, we are closed on Saturday & Sundays and those days are designated for order pickup only.
How early should I place my order?
A cake order should be placed as soon as you have finalized all the details of your event (colors, theme, design, amount of servings, etc.). Since we are usually booked out a few weeks (or sometimes months) in advance, we do encourage early ordering (4-6 weeks advance notice is recommended, but we’ll be happy to fit you in when we can.)
Deposits, Booking and Cancellations
Is a deposit required when placing an order?
Yes. We require a non-refundable 50% deposit to book your order. If your balance is not paid IN FULL one week prior to your event, you forfeit your deposit, and risk not being accommodated.
Booking
After we discuss the details of your event and decide on a cake that you like, if you are interested in booking and would like to proceed, we would require a non-refundable 50% deposit to secure your date. The remaining balance must be paid in full one week prior to your event. The balance and deposit are NON-REFUNDABLE and NON-TRANSFERABLE, meaning you can NOT cancel one date and then change it for another.
What forms of payments do you accept?
We accept all major credit cards, debit cards and cash only. For your protection, we do NOT process credit card orders over the phone. However, for your convenience, we can email you an invoice for you to pay online.
What is your refund/cancellation policy?
A non-refundable deposit of 50% is due upon order placement. Balance is due in full one week prior to your event. If an order is not picked up on the day of delivery or delivery is denied, the client is still responsible for the full balance of the order. We will make every attempt to contact you in the event of a missed pickup or denied delivery. If a cancellation is made less than one week prior to your event, the balance is still due in full. *Please understand that when you book an order, we decline other orders. If you cancel, that could result in thousands of dollars lost, just to accommodate your order (obviously, whether you cancel or not).
In the event of cancellation:
- All requests for cancellation must be made in writing.
- If a cancellation is received, your deposit will not be refundable.
- If a cancellation is received less than one week prior to the promised delivery/pickup date, the full balance is still the client's responsibility.